"...what was a disaster and could have been unbearable, was made better by the workers assigned to our son's claim. They were outstanding and should be commended. Each day they showed up they were considerate and courteous. Their work ethic was excellent. I believe when someone does an outstanding job they should be recognized which is why I am writing this letter."
"Thank You, Thank You, Thank You! All of you did a fantastic job putting my basement back together. Now it's a showplace and I love it, I love it, I love it! I enjoyed having all of your crews in my home. You all were very prompt and were here when you promised."
"We cannot tell anything ever happened! Very professional and clean while working in our home. Thank You!
"Your staff was onsite throughout the night cleaning up both areas affected. You seemed to understand the urgency of getting the areas cleaned and dried as quickly as possible to restore approximately 20 residents to their living units. This was accomplished by a well-planned strategy and executed by a team of professionals committed to excellence and to our meeting our residents' needs...Working with you made a very difficult situation tolerable."
"Everyone did an exceptional job offering help and advice and continued ongoing communication throughout the entire process. We are very appreciative, not only of your crew's quick response on a Sunday morning, but your arrival with a plan and your immediate action on that plan."
We barely knew you were here. You never interfered with us conducting business with our customers. Overall a fantastic job!"
"I was very satisfied with the Advanced Drying & Restoration company. From their first phone call to me that my homeowners insurance chose them to clean up the water and restore the basement I could not believe the wonderful personal care that everyone involved had for us. Our basement looks beautiful again!"
"Thanks for the great job and great customer service!"
"Your crew was fantastic! We will recommend to our friends if they ever need your services."
"Advanced was a pleasure working with. You all were awesome! I would recommend you to anyone."
"Keep up the good work!"
"Janelle and Jessica are two great ladies. When they said they would return my calls they always did. They were nice to work with. Same with Maggie and her cleaning crew. Gary the painter, we all had a good time with him and he did a great paint job. Advanced, you have a great bunch of people working for you!"
"I appreciated you keeping in touch with me every step of the way. The cleanup crew was awesome. They answered my questions and they were on time and went to work getting the job done every time they came. Everyone was friendly and courteous and made us feel at ease and confident. You all made this traumatic experience less stressful. The professionalism and knowledge of all involved showed."
"You all did a GREAT job! I will refer anyone to Advanced who may need restoration. You made a very difficult time more bearable. Thank You!"
"Your workers are excellent, polite and ready to please. I wouldn't hesitate to call you again if anything comes up."
"The workers came as soon after the water damage was discovered as they could. They cleaned up the water and started the fans and dehumidifiers. They had the fans going a few days until they were sure it was dry. They were very efficient and all were very nice to be in your home."
"We greatly appreciate the excellent work your employees did in drying out our home. All the employees were very kind and courteous to all of us and kept us informed the whole time."
"Thank you for the fast, courteous service. You all were friendly and informative."
"As always, your staff is very pleasant and the cleaning was done as requested and was a great job!"
"Your crew arrived right away and got started immediately. All staff was very friendly and accomodating"
"You went above and beyond my expectations. To remove the contamination and debris AND store my contents was very much appreciated. And everyone was so courteous!"
"Everyone did such a great job in what was a terrible situation for us! We are very happy with your company."
"You responded immediately to our 'domestic disaster' and saw us all the way through the repair process...explaining every step of the way!"
"It took a little longer than I expected, but I am very happy with the work and your professionalism. Thank ou so much for your patience and expertise with the insurance and payment process."
"I was impressed. Your employees were very professional, as well as very neat and clean in their work."
"I was impressed with how well you worked with the insurance process. You did much more to help than we expected!"
"What a great experience...your project management team was excellent to work with!"
"You were very professional, organized, and an overall pleasure to work with!"
"You surpassed my expectations when you worked on the house even when the weather was bad. Good job!"
"Your crew went above and beyond to return our house to it's orginal condition!"
"You exceeded my expectations by your professionalism and knowing the cause, effect, and results. I have already given your business cards to 3 interested friends!"
"The staff always did what they said they were going to do. They were very much on time. All around they are a very good crew!"
"I would like to thank the men who delivered my furniture. Not only were they very nice, but they went above their duties to keep this whole experience a little easier to take. Please give them my compliments for a job well done. I would definitely recommend your company and may even call you myself to help out."