"...what was a disaster and could have been unbearable, was made better by the workers assigned to our son's claim. They were outstanding and should be commended. Each day they showed up they were considerate and courteous. Their work ethic was excellent. I believe when someone does an outstanding job they should be recognized which is why I am writing this letter."
"Thank You, Thank You, Thank You! All of you did a fantastic job putting my basement back together. Now it's a showplace and I love it, I love it, I love it! I enjoyed having all of your crews in my home. You all were very prompt and were here when you promised."
"We cannot tell anything ever happened! Very professional and clean while working in our home. Thank You!
"Your staff was onsite throughout the night cleaning up both areas affected. You seemed to understand the urgency of getting the areas cleaned and dried as quickly as possible to restore approximately 20 residents to their living units. This was accomplished by a well-planned strategy and executed by a team of professionals committed to excellence and to our meeting our residents' needs...Working with you made a very difficult situation tolerable."
"Everyone did an exceptional job offering help and advice and continued ongoing communication throughout the entire process. We are very appreciative, not only of your crew's quick response on a Sunday morning, but your arrival with a plan and your immediate action on that plan."
We barely knew you were here. You never interfered with us conducting business with our customers. Overall a fantastic job!"
"I was very satisfied with the Advanced Drying & Restoration company. From their first phone call to me that my homeowners insurance chose them to clean up the water and restore the basement I could not believe the wonderful personal care that everyone involved had for us. Our basement looks beautiful again!"
"Thanks for the great job and great customer service!"
"Your crew was fantastic! We will recommend to our friends if they ever need your services."
"Advanced was a pleasure working with. You all were awesome! I would recommend you to anyone."
"Keep up the good work!"
"Janelle and Jessica are two great ladies. When they said they would return my calls they always did. They were nice to work with. Same with Maggie and her cleaning crew. Gary the painter, we all had a good time with him and he did a great paint job. Advanced, you have a great bunch of people working for you!"
"I appreciated you keeping in touch with me every step of the way. The cleanup crew was awesome. They answered my questions and they were on time and went to work getting the job done every time they came. Everyone was friendly and courteous and made us feel at ease and confident. You all made this traumatic experience less stressful. The professionalism and knowledge of all involved showed."
"You all did a GREAT job! I will refer anyone to Advanced who may need restoration. You made a very difficult time more bearable. Thank You!"
"Your workers are excellent, polite and ready to please. I wouldn't hesitate to call you again if anything comes up."
"The workers came as soon after the water damage was discovered as they could. They cleaned up the water and started the fans and dehumidifiers. They had the fans going a few days until they were sure it was dry. They were very efficient and all were very nice to be in your home."
"We greatly appreciate the excellent work your employees did in drying out our home. All the employees were very kind and courteous to all of us and kept us informed the whole time."
